Live Chat Blogs

Insights of livechat, chatbots and conversation as a service

We love to write about our experiences and ideas, we have it all right here

Customer Relationships

Re-establishing The Relationship With Your Customer

Relationships are a two-way street. When a mistake is made, it takes a simple ‘I’m sorry’ or ‘You’re forgiven’ to start the mending process. In the world of business, your support team is responsible for keeping the peace in customer