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How to Leverage Your Business Using Relationship Marketing?
Customer Relationships

How to Leverage Your Business Using Relationship Marketing?

In today’s digital landscape, we can literally connect with anyone anywhere in the world. With a click away you can connect with an old buddy on Facebook, a former colleague on LinkedIn, or a famous personality on Instagram. But a

Customer Relationships

Reputation is the new currency……

Your customer can be your greatest marketing resource – believe it or not! Your customers know the value you deliver. They know what your service is like and how well you fulfil your promise. In this age of instant everything,

Customer Relationships

Re-establishing The Relationship With Your Customer

Relationships are a two-way street. When a mistake is made, it takes a simple ‘I’m sorry’ or ‘You’re forgiven’ to start the mending process. In the world of business, your support team is responsible for keeping the peace in customer

Conversion Rate Optimization (CRO)

Amazon Rising – in Australia

What will it mean for online retailers in Australia? Our friends at statista sent this very unassuming chart. I didn’t think too much of it to start with. We all know #Amazon is big! Then, but hang on – bigger