Live Chat Blogs

Insights of livechat, chatbots and conversation as a service

We love to write about our experiences and ideas, we have it all right here

Covid proof your online business
CaaS

Is Your Online Business Ready For The Post Corona virus Recovery?

As the coronavirus (Covid-19) global lockdown is expected to impact us into the future, all the contingency plans we use in the business right now are likely to stay for a while too. Social distancing, quarantine policies, work-from-home, email/phone communication,

The Cybersecurity Risks of Going Remote
CaaS

The Cybersecurity Risks of Going Remote

There is a phrase in the oldest Latin satirical poem. Quis custodiet ipsos custodes? That translates as “…but who will guard the guards themselves?” Alan Moore, an American graphic novelist used the similar phrase, ‘who watches the watchmen?” in his

Building Playbook for Bots is Time Consuming
Chatbot

Building Playbook for Bots is Time Consuming

Chatbots have come a long way. From the first chatbot ELIZA which was built by an MIT professor in the 1960s to the latest Siri, Google Now, Cortana, and Alexa, the evolution of Chatbots has grown leaps and bounds due

Live Chat

The Secret To Building Deeper Customer Relationships

Learn how customer relationships enhance your business and gain an insight into how Managed Live Chat services can help you with that. Do you know that a positive human interaction reduces stress, anxiety and elevates endocrine-immune systems? Do you know

Start-ups

Collaboration drives success – Start-up

I have experienced first-hand one of the major reasons that the start-up scene is so successful. A recent new contact, Danielle asked me to assist in finding a presenter for a workshop she was running at the innovation business centre for

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