Conversion Rate Optimization (CRO)

July 13, 2017

Amazon Rising – in Australia

What will it mean for online retailers in Australia? Our friends at statista sent this very unassuming chart. I didn’t think too much of it to
April 16, 2017

How Skin & Laser Clinic increased their website bookings by 400% while reducing cost per acquisition by 25%

A new business (12mths old), Skin & Laser needed to boost their bookings With considerable investment in the latest technology and their digital presence and marketing,
March 10, 2017

Live Chat is an Untapped Potential for Your Business

The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than watching
October 31, 2016

How to get the most from your live chat service

Be available 24/7 Firstly, make sure it’s manned 24/7. Studies have shown that an unmanned chat service can be more damaging to the impression your website
July 12, 2016

7 Benefits of using Live Chat on your website

Live Chat Customer Service Benefits and Advantages When you add Live Help to your business web site, it allows you to decrease customer service response time
February 1, 2016

Livechat is trending!

Increased usage on social platforms: Although the use of live chat on social media has been witnessed in the past years, it will emerge as a