Customer Relationships

July 13, 2017

Amazon Rising – in Australia

What will it mean for online retailers in Australia? Our friends at statista sent this very unassuming chart. I didn’t think too much of it to
May 4, 2017

Reputation is the new currency……

Your customer can be your greatest marketing resource – believe it or not! Your customers know the value you deliver. They know what your service is
January 12, 2016

Re-establishing The Relationship With Your Customer

Relationships are a two-way street. When a mistake is made, it takes a simple ‘I’m sorry’ or ‘You’re forgiven’ to start the mending process. In the