Live Chat

June 27, 2018

Potential New Client? Don’t expect us to be here when you need us!

Don’t leave your Chat Box unmanned! Or with the “Leave us a Message” message! Your potential new clients will just leave! How would you like it
July 13, 2017

Amazon Rising – in Australia

What will it mean for online retailers in Australia? Our friends at statista sent this very unassuming chart. I didn’t think too much of it to
July 1, 2017

Looking for more sales? Don’t forget your existing customers!

How much time have you spent thinking up new ideas to generate new business? Do you have a system? How much do you invest in marketing
June 20, 2017

Lead Generation with Managed Live Chat vs Live Chat – What’s the difference?

Here we discuss what managed live chat can do for your business. We know that providing a live chat service on our website we can drive
May 4, 2017

Reputation is the new currency……

Your customer can be your greatest marketing resource – believe it or not! Your customers know the value you deliver. They know what your service is
March 10, 2017

Live Chat is an Untapped Potential for Your Business

The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than watching
October 31, 2016

How to get the most from your live chat service

Be available 24/7 Firstly, make sure it’s manned 24/7. Studies have shown that an unmanned chat service can be more damaging to the impression your website
July 12, 2016

7 Benefits of using Live Chat on your website

Live Chat Customer Service Benefits and Advantages When you add Live Help to your business web site, it allows you to decrease customer service response time
February 1, 2016

Livechat is trending!

Increased usage on social platforms: Although the use of live chat on social media has been witnessed in the past years, it will emerge as a